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RentHero
FAQ
FAQ
For tenants
How do I search for homes?
I want to rent a home, what do I do?
I can't see the landlord's contact information, what do I do?
I want to be notified when new homes become available, what do I do?
I believe a listing is fake, what do I do?
Payment
I got charged without having an active subscription
I started a trial subscription and now I’m being charged, why is that?
I'm being charged double/more frequently.
How do I pay for a subscription?
Why is my card being declined?
Account
I can't log in, why is that?
Where can I find my profile?
How can I delete my account?
Subscription
How can I cancel my subscription?
Why can't I cancel my subscription?
What do I get out of being a member?
Where can I read the terms and conditions?
SearchAgent
How can I create a SearchAgent?
I want to stop receiving emails.
Rental Agencies, Landlords & Business inquiries
Why are our properties listed on this website?
I created a listing but it didn't get approved.
Business proposals
Add, remove or Adjust our listings